These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and wen63 ("we," "us," "the Platform") governing your use of all services, games, and features available at wen63.app. Please read these Terms carefully before registering an account or placing any wager. By creating a wen63 account, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety.
In these Terms, the following words and phrases carry the meanings set out below unless context requires otherwise:
Access to and participation in any real-money game on wen63 is strictly limited to persons who are twenty-one (21) years of age or older, as required under applicable Philippine gaming regulations. Registration by persons under 21 is strictly prohibited and constitutes a material breach of these Terms.
To be eligible to register and maintain an active wen63 Account, you must satisfy all of the following conditions at all times:
wen63 reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation within a reasonable period constitutes grounds for Account suspension and forfeiture of any balance that cannot be verified as legitimately obtained.
Each Player may hold only one (1) active wen63 Account. The creation of multiple accounts by the same individual — regardless of the email address, mobile number, device, or IP address used — constitutes a violation of these Terms and will result in the suspension of all associated accounts and the forfeiture of any balances held therein.
When registering, you agree to provide accurate, current, and complete information, including your legal name as it appears on a valid Philippine government-issued identification document, your date of birth, a valid Philippine mobile number, and a valid email address. You agree to update this information promptly should it change.
wen63 implements a Know Your Customer (KYC) verification process before any withdrawal may be processed. You may be required to submit copies of a valid Philippine government-issued ID (such as a Philippine passport, driver's licence, SSS ID, PhilHealth ID, or Unified Multi-Purpose ID), proof of address, and proof of the payment method used for deposits. Submission of falsified or altered documents will result in immediate Account closure and may be reported to relevant Philippine authorities.
If you have lost access to an existing wen63 Account, contact our support team to recover it. Creating a new account to circumvent an existing restriction is a breach of these Terms and will result in permanent closure of all accounts.
You are solely responsible for maintaining the confidentiality of your wen63 Account credentials, including your username, password, and any two-factor authentication codes. You must not share your login credentials with any third party under any circumstances. wen63 will never ask you for your password via chat, email, or telephone.
You must notify wen63 immediately if you become aware of or suspect any unauthorized access to your Account. You can do so by contacting the support team through the live chat function available on the Platform. wen63 will not be liable for any losses arising from unauthorized use of your Account that results from your failure to maintain adequate credential security.
wen63 strongly recommends enabling two-factor authentication (2FA) on your Account. Once enabled, every login from an unrecognized device will require a one-time verification code sent to your registered Philippine mobile number.
wen63 accepts deposits in Philippine Peso (PHP) through the following payment channels: GCash, PayMaya, BPI, BDO, Metrobank, and InstaPay. wen63 does not accept deposits in any foreign currency; all transactions are denominated in PHP. No currency conversion fees are applied by wen63.
The minimum deposit amount is ₱100. wen63 does not impose deposit processing fees on standard deposit transactions, though your payment provider may apply its own fees, which are your responsibility.
All funds deposited into your wen63 Wallet must originate from a payment method registered in your own name. Deposits from third-party accounts or payment methods belonging to another person are strictly prohibited. Detection of third-party funding will result in Account suspension and may result in forfeiture of the relevant deposit and any winnings derived therefrom.
wen63 is obligated under applicable Philippine anti-money laundering regulations to ensure that funds deposited on the Platform come from legitimate sources. You must be the registered account holder of any payment method you use for deposits on wen63.
Withdrawals may only be made to a payment method registered in the same name as the wen63 Account. Withdrawals to third-party accounts are not permitted under any circumstances. The minimum withdrawal amount is ₱200.
Before a Player's first withdrawal can be processed, the Player must complete KYC verification to the satisfaction of wen63's compliance team. wen63 reserves the right to request additional documentation for any subsequent withdrawal if it reasonably believes that further verification is necessary.
Withdrawals to GCash and PayMaya are typically processed within five (5) minutes of submission during normal operational conditions. Withdrawals to bank accounts via BPI, BDO, Metrobank, or InstaPay are typically processed within one (1) banking business day. These timeframes are operational targets and not contractual guarantees; extraordinary circumstances, system maintenance, or additional compliance checks may extend processing times.
wen63 reserves the right to withhold a withdrawal pending investigation if it has reasonable grounds to suspect fraud, abuse of bonus terms, collusion, or any other violation of these Terms. In such cases, the Player will be notified of the hold and the general reason for it, and wen63 will endeavor to resolve the matter within a reasonable period.
wen63 offers various promotional bonuses including but not limited to welcome deposit bonuses, reload bonuses, cashback offers, free spins, and VIP loyalty rewards. All bonuses are subject to individual promotion-specific terms that will be communicated at the point of the offer. In the event of any conflict between promotion-specific terms and these general Terms, the promotion-specific terms shall prevail in respect of that promotion.
Unless specifically stated otherwise, all Bonus Funds are subject to wagering requirements before they may be withdrawn as real money. Wagering requirements will be clearly stated in each promotion's terms and conditions at the time the bonus is offered.
wen63 reserves the right to withhold, cancel, or reclaim Bonus Funds — and any winnings derived therefrom — if it determines that:
Bonuses are intended for personal, recreational use only. wen63 reserves the right to modify, suspend, or discontinue any promotion at any time with reasonable notice.
Each game available on the wen63 platform is governed by its own individual game rules, which are accessible within the game interface. Players are responsible for reading and understanding the applicable game rules before placing any wager. By placing a wager, a Player confirms acceptance of the relevant game rules.
All games offered on wen63 use certified Random Number Generator (RNG) systems for RNG-based products, or physical dealing and real-time streaming for live dealer products. The RNG systems used by wen63's game providers are independently audited and certified by recognized third-party testing laboratories. Return to Player (RTP) percentages for slot games are published within the game information section of each title.
In the event of a software malfunction, communication failure, disconnection, or any other technical error that materially affects a game round in progress, wen63 reserves the right to void the affected round and refund the relevant stake to the Player's Wallet. No winnings will be paid on rounds that are voided on technical grounds.
Game results recorded by wen63's servers shall be the definitive and conclusive record of all game outcomes. Winnings displayed on a Player's personal device are subject to verification against wen63's server records, and any discrepancy will be resolved in favor of the server record.
The following conduct is strictly prohibited on the wen63 platform. Violation of any of the following may result in immediate Account suspension, forfeiture of balances, and reporting to relevant Philippine regulatory or law enforcement authorities:
wen63 is committed to providing a safe and responsible gaming environment. Gambling is intended to be an enjoyable form of entertainment and must not be treated as a source of income or a means to recover financial losses. wen63 actively promotes responsible gaming practices and provides the following tools to all registered Players free of charge:
Players who believe they may have a gambling problem are encouraged to contact the wen63 support team via live chat at any time. Support agents are trained to provide appropriate guidance and referrals to relevant resources available in the Philippines. wen63 cooperates with the responsible gaming frameworks established under PAGCOR regulations.
All real-money gaming on wen63 is strictly limited to persons aged 21 years and older. This is a legal requirement under applicable Philippine gaming regulations. wen63 conducts mandatory age verification during the KYC process and will immediately close any Account found to be held by an underage individual.
wen63 reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, with or without prior notice, in the following circumstances:
Where an Account is closed due to a Player's breach of these Terms, wen63 reserves the right to forfeit any remaining balance in the Account, including both real-money funds and Bonus Funds. Where an Account is closed for reasons other than breach — such as a voluntary closure request from the Player — wen63 will process any verified withdrawable balance to the Player's registered payment method after completion of any outstanding KYC requirements.
An Account that has been inactive for twelve (12) consecutive months will be classified as dormant. wen63 will make reasonable attempts to notify the Player at their registered email address before applying any dormancy administrative fee. The applicable dormancy fee, if any, will be communicated in the notification.
All content available on the wen63 platform — including but not limited to software, game titles, graphics, animations, audio elements, trademarks, service marks, logos, page layouts, text, and the overall look and feel of the Platform — is the property of wen63 or its respective licensors and is protected by applicable intellectual property laws of the Philippines and international conventions.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial gaming purposes in accordance with these Terms. This licence does not include any right to:
Any unauthorized use of wen63's intellectual property may result in legal action and will constitute grounds for immediate Account closure.
To the maximum extent permitted by applicable Philippine law, wen63 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, or any other intangible losses.
wen63's aggregate liability to any individual Player in respect of any claim arising under or in connection with these Terms shall not exceed the total amount deposited by that Player into their wen63 Account in the thirty (30) days preceding the event giving rise to the claim.
wen63 does not warrant that the Platform will be available at all times without interruption. Scheduled maintenance, emergency technical work, and circumstances beyond wen63's reasonable control may affect Platform availability. wen63 will endeavor to provide advance notice of scheduled maintenance where practicable.
Nothing in these Terms shall limit or exclude wen63's liability for death or personal injury caused by its own negligence, or for fraud or fraudulent misrepresentation, to the extent such limitation or exclusion is not permitted by applicable law.
The collection, processing, storage, and use of your personal data by wen63 is governed by our Privacy Policy, which forms an integral part of these Terms and is incorporated herein by reference. By registering a wen63 Account, you acknowledge that you have read and understood the Privacy Policy and consent to the processing of your personal data as described therein.
wen63 collects personal data including but not limited to your name, date of birth, contact information, payment method details, device identifiers, and gaming activity records. This data is used for account management, identity verification, fraud prevention, regulatory compliance, customer support, and service improvement purposes.
wen63 may share your personal data with third parties where required by Philippine law, directed by a regulatory authority, necessary for payment processing, or required to prevent fraud. wen63 will not sell your personal data to third parties for marketing purposes.
Read the full wen63 Privacy PolicyThese Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or validity thereof, shall be subject to the exclusive jurisdiction of the competent courts located in the Philippines.
Before initiating any formal legal proceedings, you agree to contact wen63's support team in good faith to attempt to resolve the dispute informally. wen63 will endeavor to respond to and resolve legitimate complaints within a reasonable period. If a dispute cannot be resolved informally within thirty (30) days of first notification, either party may pursue formal legal remedies.
wen63's gaming operations are conducted under applicable Philippine gaming regulations overseen by PAGCOR. Players who believe that wen63 has acted in breach of its regulatory obligations may refer their complaint to PAGCOR through the appropriate regulatory channel.
wen63 reserves the right to amend, modify, update, or replace these Terms at any time. Where a proposed amendment materially affects a Player's rights or obligations, wen63 will provide at least fourteen (14) days' advance notice by posting the updated Terms on the Platform and, where practicable, by notifying registered Players via their registered email address or through an in-platform notification.
Your continued use of the wen63 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request closure of your Account in accordance with Section 11. The date at the top of these Terms indicates the version currently in effect.
If you have any questions, concerns, or complaints regarding these Terms or your wen63 Account, please contact our support team through the following channels. Note that email addresses are provided for reference only and are not clickable links.
wen63 aims to acknowledge all written support inquiries within twenty-four (24) hours and to resolve substantive complaints within seven (7) business days. Complex matters requiring regulatory input or third-party involvement may take longer; wen63 will keep you informed of progress in such cases.
wen63's Terms & Conditions are not just legal boilerplate — they reflect real commitments to Filipino players across every aspect of the platform.
Every game on wen63 uses independently audited RNG systems or live dealing with real-time oversight. RTPs are published so you always know what you are playing. No hidden mechanics, no adjustable outcomes.
wen63 processes GCash and PayMaya withdrawals within minutes. There are no hidden fees on standard withdrawals. Every step — from KYC to payout — is documented in these Terms with no buried surprises.
Your wen63 account data is protected by SSL encryption, optional two-factor authentication, and strict credential policies. wen63 will never ask for your password and will always verify your identity before making account changes.
Wagering requirements and eligibility conditions for every wen63 bonus are stated clearly before you claim. No retroactively applied restrictions. Bonus terms are set at the time of the offer and do not change after acceptance.
Deposit limits, session timers, cool-off periods, and self-exclusion are all built into your wen63 account settings. These tools are always available, always free, and always enforced — not optional features that disappear when inconvenient.
Questions about these Terms or your account are handled by Filipino support agents available around the clock via live chat. No routing to foreign call centers, no business-hours-only availability. Support is there when you need it.
wen63 was built to give Filipino players a fair, fast, and genuinely entertaining online casino experience. Deposit from ₱100 via GCash, explore 500+ games, and join thousands of players across Manila, Cebu, Davao, and Quezon City enjoying the platform every day. 21+ only. Play responsibly.